Frequently Asked Questions – Prime Stream IPTV

Frequently Asked Questions (FAQs)

What is IPTV?

IPTV stands for Internet Protocol Television. It is a service that delivers television content through the internet, rather than through traditional terrestrial, satellite, or cable formats.

What’s your refund policy?

Our goal is to have the highest level of customer satisfaction possible. Please don’t hesitate to contact us if you have any questions or concerns about your subscription(s) with us; we will try our best to address your concerns. Please contact us at our support center or via email at admin@tv.net.pk if you still want a refund. If more than 14 days have passed since your purchase, we won’t give you a refund.

What channels are available with Prime Stream?

Prime Stream offers a wide range of channels including news, sports, movies, and international content. We provide access to hundreds of channels and streaming options to cater to diverse interests and preferences.

How many connections can be used at once?

With any Prime Stream subscription, you are given access to 3 simultaneous connections. You may add more additional connections by paying $2.00 USD for each.

How do I set up my IPTV account?

Setting up your IPTV account is simple. After purchase, you will receive detailed setup instructions via email. Follow these instructions to configure your device and start streaming. If you encounter any issues, our support team is here to help.

What are the requirements to watch smoothly?

To watch smoothly, you need:

Any smart device with a commonly used operating system (Windows/Linux/Mac/Android/iOS).
A connection of at least 8Mbps to ensure smooth streaming.
An IPTV/live media player.

What if I want to request something new on the service?

You can submit your requests through our support center and our team will do their best to fulfill them shortly.